RE: [MaxImDL] Remote Software


Jul 19, 2016

 


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#60617 Jul 19, 2016

Well it seems that connecting to a friend���s remote telescope at SRO has gotten me in trouble with the free usage of Team Viewer and after thinking about it I realize I was in violation of their free usage policy. I was connecting to a commercial network (SRO) in order to connect with the computer that runs the system. If I was connecting through my own internet connection it wouldn���t be an issue. So I had to stop using their software for that connection. We now have LogMeIn which is OK but only one remote connection can be made at any given time and that really limits having two or more concurrent connections for troubleshooting problems. So I���m looking for a solution that can be used that doesn���t require anyone at the remote computer and that can have more than one active user connected at any given time. I���ll be honest, TV is as good as I���ve seen but my only experience has been with TV, Remote Desktop, LogMeIn, and RealVNC which requires port forwarding. Of the group, LogMeIn and TV are great and easy for transferring files, but TV is best overall but the license is $$$$$ and not even practical for a single user. I also feel it���s great that they allow us to use a free version as long as we stay within their usage policy. I still have and will continue to use the free version at home. ��So now I���m looking for something that will allow multiple users to be connected and that can be setup for totally remote access. Any recommendations out there? ��Thanks, ��Steve ��



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#60618 Jul 19, 2016

Steve, with LogMeIn, you can share your desktop.�� Alternatively, TeamViewer can connect to your desktop.�� I do this regularly, working with a friend on the scope at SRO while I am connected to SRO with LogMeIn.Dick ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Tuesday, July 19, 2016 12:46 PMTo: MaxImDL@yahoogroups.com; SBIG@yahoogroups.comSubject: [MaxImDL] Remote Software



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#60619 Jul 19, 2016

We used to use that kind of software to connect to our computers. I like the ability to manage connections, but then the price went ridiculous and the free versions went too close to useless.

So we manage a few dozen computers (about a dozen are commonly used remotely) and we use good old VNC. (I like the TightVNC flavor, but there are other good ones out there). We use Chicken on Macs and TightVNC on Windows as clients, and TightVNC is mostly what we use for the VNC server on the Windows machines. The Mac has decent support already for VNC.

For any situation where more than one person has to be connected, that works and works well.

I also use Remote Desktop on some of the Windows machines, but that does not support your multiple-connection scenario.

I'm actually happier than I was with the extra management tools in LogMeIn; connections are solid and we can work together on something when we need to.

Ron Wodaski----Sent from my iPad



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#60620 Jul 19, 2016

Dick, ��This is true but Team Viewer sees SRO connections as a commercial network which is against their free use policy. While LogMeIn can allow a user at the telescope computer to see the screen, other remote connections can���t be made. One remote, one local user. My preference is Team Viewer but the cost of a license is prohibitive for a single user. ��Steve �� ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Tuesday, July 19, 2016 1:03 PMTo: MaxImDL@yahoogroups.comSubject: RE: [MaxImDL] Remote Software



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#60621 Jul 19, 2016

Steve, ��Bob Denny took a license from TeamViewer which he uses when he connects to customers for diagnostics.�� Why not ask SRO to get a license so their customers can use it to access SRO computers.�� They can afford it.Dick ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Tuesday, July 19, 2016 1:58 PMTo: MaxImDL@yahoogroups.comSubject: RE: [MaxImDL] Remote Software



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#60622 Jul 19, 2016

Take a cheap computer and run logmein to the SRO network. Then run teamviewer on any other desktop to get onto that (non commercially connected computer). Youcan have multiple sessions that way and not break the licensing rules. I also think that RDP will work but I don���t know the network details.

Rgrds-Ross

��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com]

Sent: Tuesday, July 19, 2016 10:58 AM

To: MaxImDL@yahoogroups.com

Subject: RE: [MaxImDL] Remote Software



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#60623 Jul 19, 2016

Why exactly to you need to connect to the telescope using this approach?

I understand it for maintenance reasons, but that shouldn't require

multiple connections. Using a remote desktop approach for regular

telescope control is, I think, a bad idea. And the more users who have

access, the worse the idea.



If you're connecting for the purpose of running imaging sessions, you

should be looking at a tool like ACP, which handles everything remotely

but isolates users from the actual computer and the actual control

software running at the observatory. Far more robust, far safer.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 7/19/2016 10:45 AM, 'Steven Reilly' sreilly24590@...

[MaxImDL] wrote: > Well it seems that connecting to a friend's remote telescope at SRO has

> gotten me in trouble with the free usage of Team Viewer and after thinking

> about it I realize I was in violation of their free usage policy. I was

> connecting to a commercial network (SRO) in order to connect with the

> computer that runs the system. If I was connecting through my own internet

> connection it wouldn't be an issue. So I had to stop using their software

> for that connection. We now have LogMeIn which is OK but only one remote

> connection can be made at any given time and that really limits having two

> or more concurrent connections for troubleshooting problems. So I'm looking

> for a solution that can be used that doesn't require anyone at the remote

> computer and that can have more than one active user connected at any given

> time. I'll be honest, TV is as good as I've seen but my only experience has

> been with TV, Remote Desktop, LogMeIn, and RealVNC which requires port

> forwarding. Of the group, LogMeIn and TV are great and easy for transferring

> files, but TV is best overall but the license is $$$$$ and not even

> practical for a single user. I also feel it's great that they allow us to

> use a free version as long as we stay within their usage policy. I still

> have and will continue to use the free version at home.

>

>

>

> So now I'm looking for something that will allow multiple users to be

> connected and that can be setup for totally remote access. Any

> recommendations out there?

>

>

>

> Thanks,

>

>

>

> Steve

>

>

>

>







----------------------------

#60624 Jul 19, 2016

Sorry guys had to go to town. The problem only comes up when there is a

problem that needs to be investigated. This setup has been plagued with

problems, both mechanical and user level. For instance I had Sam at SRO at

the telescope while Howard from AP and I from home 3,000 miles away

connected troubleshooting the problem. Under normal circumstances the need

to be connected remotely is seldom if not for retrieving images and

uploading targets to Scheduler. And uploading targets can be done via the

web interface in ACP. But those times that there is a need it makes life

very easy to have a conference of those needed all seeing the same thing.

That's the strength I saw with Team Viewer that LogMeIn at $150 a year can't

do. File transfers are easy with LMI but that's not what this is all about.

It's not about everyday usage but rather those few times you really need

multiple people connected to solve an issue, if not for learning in itself.



And yes, both my local system and David's SRO system run ACP Expert.



Steve





-----Original Message-----

From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com]

Sent: Tuesday, July 19, 2016 12:54 PM

To: MaxImDL@yahoogroups.com

Subject: Re: [MaxImDL] Remote Software



Why exactly to you need to connect to the telescope using this approach?

I understand it for maintenance reasons, but that shouldn't require multiple

connections. Using a remote desktop approach for regular telescope control

is, I think, a bad idea. And the more users who have access, the worse the

idea.



If you're connecting for the purpose of running imaging sessions, you should

be looking at a tool like ACP, which handles everything remotely but

isolates users from the actual computer and the actual control software

running at the observatory. Far more robust, far safer.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 7/19/2016 10:45 AM, 'Steven Reilly' sreilly24590@...

[MaxImDL] wrote: > Well it seems that connecting to a friend's remote telescope at SRO

> has gotten me in trouble with the free usage of Team Viewer and after

> thinking about it I realize I was in violation of their free usage

> policy. I was connecting to a commercial network (SRO) in order to

> connect with the computer that runs the system. If I was connecting

> through my own internet connection it wouldn't be an issue. So I had

> to stop using their software for that connection. We now have LogMeIn

> which is OK but only one remote connection can be made at any given

> time and that really limits having two or more concurrent connections

> for troubleshooting problems. So I'm looking for a solution that can

> be used that doesn't require anyone at the remote computer and that

> can have more than one active user connected at any given time. I'll

> be honest, TV is as good as I've seen but my only experience has been

> with TV, Remote Desktop, LogMeIn, and RealVNC which requires port

> forwarding. Of the group, LogMeIn and TV are great and easy for

> transferring files, but TV is best overall but the license is $$$$$

> and not even practical for a single user. I also feel it's great that

> they allow us to use a free version as long as we stay within their usage

policy. I still have and will continue to use the free version at home. >

>

>

> So now I'm looking for something that will allow multiple users to be

> connected and that can be setup for totally remote access. Any

> recommendations out there?

>

>

>

> Thanks,

>

>

>

> Steve

>

>

>

>





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#60625 Jul 19, 2016

Ross, ��Understood but it seems like a lot to do when/if other software will accomplish the same thing and it seems Ron���s suggestion of Tight VNC will do what I need. ��Steve ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Tuesday, July 19, 2016 2:30 PMTo: MaxImDL@yahoogroups.comSubject: RE: [MaxImDL] Remote Software



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#60626 Jul 19, 2016

Ron, ��Thanks for the reply. I.m looking at Tight VNC now and it appears I can do what I need. I haven.t seen anywhere yet where I.d need to port forward but I.ll read over the Installation and Getting Started PDF to be sure. That was one of the things I saw that would need to be done if I used Real VNC which I also have at home on my observatory. ��Thanks Again, ��Steve ��Thanks for all the responses. �� ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Tuesday, July 19, 2016 1:34 PMTo: MaxImDL@yahoogroups.comSubject: Re: [MaxImDL] Remote Software



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#60627 Jul 19, 2016

Some versions of VNC can be quite insecure. One should seriously consider firewalling and VPN connecting to any computer connected to the internet if it has any kind of remote control software that does not supply its own VPN: i.e. does not encrypt its traffic.

. ...tim stoneabout.me/tim_stone



.

.







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#60628 Jul 20, 2016

Steve,

Why not just use Remote Desktop (assuming you have the Pro version of Windows installed on each boot image)? ��Everyone at SRO has been given a VPN logon and with that you can get into whatever devices you want including running multiple copies of Remote Desktop to different computers at the same time. ��We do it all of the time and have used it for years to run the various pieces of infrastructure at SRO.

Larry Van Vleet



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#60629 Jul 20, 2016

I use Google Remote Desktop.

Doug Azwell(sent from Doug's iPhone)



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#60630 Jul 20, 2016

With everyday normal usage that works well but having several people connected to the same computer at the same time is where I have problems. It doesn.t happen often but it has happened and then I was using TV before realizing I was violating their usage rules and before they sent me a notice of such. Best example was when Sam was at the mount and Howard was remoted in as was I. We were able to communicate by phone/screen text and ask/request certain things and all see what was being done and how. Otherwise the LogMeIn that David has paid for the year works well as does ACP.s remote Scheduler web connection for targets and image retrieval. It.s those rare few times we need several people connected at the same time that causes this concern. ��And yes, both boot partitions have Windows 7 Pro and Remote Desktop as do all my systems at home including the few Windows 10 versions I.m running. ��Steve �� ��From: MaxImDL@yahoogroups.com [mailto:MaxImDL@yahoogroups.com] Sent: Wednesday, July 20, 2016 9:34 AMTo: MaxImDL@yahoogroups.comSubject: RE: [MaxImDL] Remote Software



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