Re: [MaxImDL] Registration keeps vanishing - help?


Nov 12, 2012

 


----------------------------

#51407 Nov 12, 2012

Hi all. Something really annoying has happened to my Maxim install. I "think" it was caused by a program called System Mechanic. It was recommended that I have a registry clean-up program to solve a different problem but shortly after installing System Mechanic, my Maxim boots up every time looking for my registration info and no matter how many times I type it in, the next time I start Maxim I have to retype it.



Any simple fixes anyone can suggest vs. deleting the registry clean-up program?



I'm running v 5.15 if that matters.



Stuart



----------------------------

#51409 Nov 12, 2012

Registry "cleanup" programs are second only to virus protection programs

for damaging systems. Get rid of it; they aren't necessary.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 7:13 AM, Stuart wrote:

> Hi all. Something really annoying has happened to my Maxim install. I "think" it was caused by a program called System Mechanic. It was recommended that I have a registry clean-up program to solve a different problem but shortly after installing System Mechanic, my Maxim boots up every time looking for my registration info and no matter how many times I type it in, the next time I start Maxim I have to retype it.

>

> Any simple fixes anyone can suggest vs. deleting the registry clean-up program?

>

> I'm running v 5.15 if that matters.

>

> Stuart



----------------------------

#51411 Nov 12, 2012

Adrien, thank you for such a fast reply. Are you saying that I need to

reload the OS from scratch to fix this? That seems less "simple" than I was

hoping. Can you confirm that is your meaning? Thanks!



Stuart

On Mon, Nov 12, 2012 at 9:44 AM, Adrien Zingg adrien.zingg@...>wrote:



> **

>

>

> Stuart,

> yes I have. Set up the operating system again on your computer.

> Regards,

> Adrien

>

---------------

> Von: Stuart stuart.j.heggie@...>

> An: MaxImDL@yahoogroups.com

> Gesendet: 15:13 Montag, 12.November 2012

> Betreff: [MaxImDL] Registration keeps vanishing - help?

>

>

>

>

> Hi all. Something really annoying has happened to my Maxim install. I

> "think" it was caused by a program called System Mechanic. It was

> recommended that I have a registry clean-up program to solve a different

> problem but shortly after installing System Mechanic, my Maxim boots up

> every time looking for my registration info and no matter how many times I

> type it in, the next time I start Maxim I have to retype it.

>

> Any simple fixes anyone can suggest vs. deleting the registry clean-up

> program?

>

> I'm running v 5.15 if that matters.

>

> Stuart

>

> [Non-text portions of this message have been removed]

>

>

>







--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]



----------------------------

#51412 Nov 12, 2012

Uninstall and reinstall maxim.



-----Original Message-----



From: Stuart

Sent: 12 Nov 2012 14:13:15 GMT

To: MaxImDL@yahoogroups.com

Subject: [MaxImDL] Registration keeps vanishing - help?



Hi all. Something really annoying has happened to my Maxim install. I "think" it was caused by a program called System Mechanic. It was recommended that I have a registry clean-up program to solve a different problem but shortly after installing System Mechanic, my Maxim boots up every time looking for my registration info and no matter how many times I type it in, the next time I start Maxim I have to retype it.



Any simple fixes anyone can suggest vs. deleting the registry clean-up program?



I'm running v 5.15 if that matters.



Stuart







[Non-text portions of this message have been removed]



----------------------------

#51414 Nov 12, 2012

Yikes, don't do that! And don't uninstall Maxim, either.



Start by getting rid of the registry cleaner and re-entering your

registration information when prompted. Most likely, that will fix

things. If not, you can explore less simple options (starting with a

reinstall of Maxim without first uninstalling it).



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 7:46 AM, Stuart Heggie wrote:

> Adrien, thank you for such a fast reply. Are you saying that I need to

> reload the OS from scratch to fix this? That seems less "simple" than I was

> hoping. Can you confirm that is your meaning? Thanks!

>

> Stuart



----------------------------

#51415 Nov 12, 2012

Takes ten minutes to uninstall and reinstall. Getting rid of the reg cleaner ex post the problem isn't likely to fix it anyway unless you're running it over and over. Check though to save your settings if you're worried about losing them.



-----Original Message-----



From: Chris Peterson

Sent: 12 Nov 2012 15:26:33 GMT

To: MaxImDL@yahoogroups.com

Subject: Re: [MaxImDL] Registration keeps vanishing - help?



Yikes, don't do that! And don't uninstall Maxim, either.



Start by getting rid of the registry cleaner and re-entering your

registration information when prompted. Most likely, that will fix

things. If not, you can explore less simple options (starting with a

reinstall of Maxim without first uninstalling it).



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 7:46 AM, Stuart Heggie wrote:

> Adrien, thank you for such a fast reply. Are you saying that I need to

> reload the OS from scratch to fix this? That seems less "simple" than I was

> hoping. Can you confirm that is your meaning? Thanks!

>

> Stuart







[Non-text portions of this message have been removed]







----------------------------

#51417 Nov 12, 2012

Ross and Chris, thanks for this additional insight.



I think the System Mechanic program is a mixed bag. I am not sure if I like

it or not but the Dell support person who was solving a different problem

for me was adamant that this program was WAY better than the one I'd been

using (Registry Mechanic). To be honest, how do I know if a registry

cleaner is working well, at all or doing harm? It is kind of a "good faith"

issue.



So, my steps should probably be:



1. Uninstall Maxim and re-install and worst case, rebuild my preferences.

If this works good else:

2. Uninstall System Mechanic then do 1. again. If THIS works then good else:

3. Memorize my registration code and get carpel tunnel syndrome from

re-typing it over and over. LOL!



Thanks again all,

Stuart On Mon, Nov 12, 2012 at 10:33 AM, Ross Salinger rgsalinger@...>wrote:



> **

>

>

> Takes ten minutes to uninstall and reinstall. Getting rid of the reg

> cleaner ex post the problem isn't likely to fix it anyway unless you're

> running it over and over. Check though to save your settings if you're

> worried about losing them.

>

> -----Original Message-----

>

> From: Chris Peterson

> Sent: 12 Nov 2012 15:26:33 GMT

> To: MaxImDL@yahoogroups.com

> Subject: Re: [MaxImDL] Registration keeps vanishing - help?

>

>

> Yikes, don't do that! And don't uninstall Maxim, either.

>

> Start by getting rid of the registry cleaner and re-entering your

> registration information when prompted. Most likely, that will fix

> things. If not, you can explore less simple options (starting with a

> reinstall of Maxim without first uninstalling it).

>

> Chris

>

> *******************************

> Chris L Peterson

> Cloudbait Observatory

> www.cloudbait.com

>

> On 11/12/2012 7:46 AM, Stuart Heggie wrote:

> > Adrien, thank you for such a fast reply. Are you saying that I need to

> > reload the OS from scratch to fix this? That seems less "simple" than I

> was

> > hoping. Can you confirm that is your meaning? Thanks!

> >

> > Stuart

>

> [Non-text portions of this message have been removed]

>

>

>







--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]



----------------------------

#51418 Nov 12, 2012

Uninstalling programs to "fix" them is almost always a bad idea. In most

cases reinstalling over an existing installation is the right way to do

this.



However, in this case, there's nothing to suggest that Maxim is damaged

at all. It simply sounds like an important registry entry is being

removed, so Maxim asks for the registration info when it gets launched.

Removing the registry cleaner and then running Maxim and providing the

registration data is likely to fix the problem. No reinstall, and

certainly no uninstall necessary.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 8:33 AM, Ross Salinger wrote:

> Takes ten minutes to uninstall and reinstall. Getting rid of the reg cleaner ex post the problem isn't likely to fix it anyway unless you're running it over and over. Check though to save your settings if you're worried about losing them.



----------------------------

#51420 Nov 12, 2012

All, I have tried uninstalling MaximDL 5.15 and re-installing. Same problem.

I then removed System Mechanic (an I.T. friend said I should get rid of it

anyway). Same problem.

I then removed and re-installed MaximDL 5.15 again. Same problem.



I rebooted the computer between each step. Just to be sure.



So, I guess I'm stuck with my option 3 which is to get used to re-typing

the registration info every time I fire it up. Rats.



I'm still open to any theories. I use McAfee btw - I don't have registry

clean-up turned on in that program though.



Stuart



On Mon, Nov 12, 2012 at 10:54 AM, Stuart Heggie

stuart.j.heggie@...>wrote:

> Ross and Chris, thanks for this additional insight.

>

> I think the System Mechanic program is a mixed bag. I am not sure if I

> like it or not but the Dell support person who was solving a different

> problem for me was adamant that this program was WAY better than the one

> I'd been using (Registry Mechanic). To be honest, how do I know if a

> registry cleaner is working well, at all or doing harm? It is kind of a

> "good faith" issue.

>

> So, my steps should probably be:

>

> 1. Uninstall Maxim and re-install and worst case, rebuild my preferences.

> If this works good else:

> 2. Uninstall System Mechanic then do 1. again. If THIS works then good

> else:

> 3. Memorize my registration code and get carpel tunnel syndrome from

> re-typing it over and over. LOL!

>

> Thanks again all,

> Stuart

>

> On Mon, Nov 12, 2012 at 10:33 AM, Ross Salinger rgsalinger@...>wrote:

>

>> **

>>

>>

>> Takes ten minutes to uninstall and reinstall. Getting rid of the reg

>> cleaner ex post the problem isn't likely to fix it anyway unless you're

>> running it over and over. Check though to save your settings if you're

>> worried about losing them.

>>

>> -----Original Message-----

>>

>> From: Chris Peterson

>> Sent: 12 Nov 2012 15:26:33 GMT

>> To: MaxImDL@yahoogroups.com

>> Subject: Re: [MaxImDL] Registration keeps vanishing - help?

>>

>>

>> Yikes, don't do that! And don't uninstall Maxim, either.

>>

>> Start by getting rid of the registry cleaner and re-entering your

>> registration information when prompted. Most likely, that will fix

>> things. If not, you can explore less simple options (starting with a

>> reinstall of Maxim without first uninstalling it).

>>

>> Chris

>>

>> *******************************

>> Chris L Peterson

>> Cloudbait Observatory

>> www.cloudbait.com

>>

>> On 11/12/2012 7:46 AM, Stuart Heggie wrote:

>> > Adrien, thank you for such a fast reply. Are you saying that I need to

>> > reload the OS from scratch to fix this? That seems less "simple" than I

>> was

>> > hoping. Can you confirm that is your meaning? Thanks!

>> >

>> > Stuart

>>

>> [Non-text portions of this message have been removed]

>>

>>

>>

>

>

>

> --

> Stuart Heggie

> www.stuartheggie.com

>

>





--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]







----------------------------

#51421 Nov 12, 2012

On 2012-11-12 9:13 AM, Stuart wrote: > Hi all. Something really annoying has happened to my Maxim install. I "think" it was caused by a program called System Mechanic. It was recommended that I have a registry clean-up program to solve a different problem but shortly after installing System Mechanic, my Maxim boots up every time looking for my registration info and no matter how many times I type it in, the next time I start Maxim I have to retype it.

>

> Any simple fixes anyone can suggest vs. deleting the registry clean-up program?

>

> I'm running v 5.15 if that matters.



Try this:



Run MaxIm DL "As Administrator" (right-click menu) and register. After that you

should be able to run normally.



(Newer releases should do this automatically if required - we've upgraded the

elevation logic to recognize situations like this.)



Doug



--



Doug George

dgeorge@...



Diffraction Limited

Makers of Cyanogen Imaging Products

www.cyanogen.com/



59 Grenfell Crescent, Unit B

Ottawa, Ontario,

Canada, K2G 0G3



Phone: (613) 225-2732

Fax: (613) 225-9688



----------------------------

#51423 Nov 12, 2012

LOL! Okay, that worked! You da man Doug!!!



Thanks to everyone for jumping in with ideas - I really appreciated it.



Stuart

On Mon, Nov 12, 2012 at 11:47 AM, Douglas B. George dg@...> wrote:



> **

>

>

> On 2012-11-12 9:13 AM, Stuart wrote:

> > Hi all. Something really annoying has happened to my Maxim install. I

> "think" it was caused by a program called System Mechanic. It was

> recommended that I have a registry clean-up program to solve a different

> problem but shortly after installing System Mechanic, my Maxim boots up

> every time looking for my registration info and no matter how many times I

> type it in, the next time I start Maxim I have to retype it.

> >

> > Any simple fixes anyone can suggest vs. deleting the registry clean-up

> program?

> >

> > I'm running v 5.15 if that matters.

>

> Try this:

>

> Run MaxIm DL "As Administrator" (right-click menu) and register. After

> that you

> should be able to run normally.

>

> (Newer releases should do this automatically if required - we've upgraded

> the

> elevation logic to recognize situations like this.)

>

> Doug

>

> --

>

> Doug George

> dgeorge@...

>

> Diffraction Limited

> Makers of Cyanogen Imaging Products

> www.cyanogen.com/

>

> 59 Grenfell Crescent, Unit B

> Ottawa, Ontario,

> Canada, K2G 0G3

>

> Phone: (613) 225-2732

> Fax: (613) 225-9688

>

>

>







--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]



----------------------------

#51426 Nov 12, 2012

Chris, first off, thanks for your energy on this - I really appreciate it.

Doug has given me the most convenient fix which was to run as Administrator

and now the program seems to remember fine so I'm okay (I'm slightly

embarrassed that I didn't think to try that first - sorry Doug!). The

registry cleaners do seem to be a bad idea so I have removed System

Mechanic. Last point, I did try running the "Fix" re-install but it wasn't

the root cause so the result didn't change. For that matter, the full

removal and re-install left a lot behind including my preferences and my

recently opened files list. So much for "Remove Programs" in W7!



Anyway, I'm all good now but would reiterate my thanks for helping me on

this.



Stuart

On Mon, Nov 12, 2012 at 11:18 AM, Chris Peterson cpeterson@...>wrote:



> **

>

>

> Uninstalling programs to "fix" them is almost always a bad idea. In most

> cases reinstalling over an existing installation is the right way to do

> this.

>

> However, in this case, there's nothing to suggest that Maxim is damaged

> at all. It simply sounds like an important registry entry is being

> removed, so Maxim asks for the registration info when it gets launched.

> Removing the registry cleaner and then running Maxim and providing the

> registration data is likely to fix the problem. No reinstall, and

> certainly no uninstall necessary.

>

>

> Chris

>

> *******************************

> Chris L Peterson

> Cloudbait Observatory

> www.cloudbait.com

>

> On 11/12/2012 8:33 AM, Ross Salinger wrote:

> > Takes ten minutes to uninstall and reinstall. Getting rid of the reg

> cleaner ex post the problem isn't likely to fix it anyway unless you're

> running it over and over. Check though to save your settings if you're

> worried about losing them.

>

>

>







--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]







----------------------------

#51427 Nov 12, 2012

Good idea to create a system recovery point before installing anything

Doesn't always work but only takes a minute



Dave

--- In MaxImDL@yahoogroups.com, Stuart Heggie stuart.j.heggie@...> wrote:

>

> Chris, first off, thanks for your energy on this - I really appreciate it.

> Doug has given me the most convenient fix which was to run as Administrator

> and now the program seems to remember fine so I'm okay (I'm slightly

> embarrassed that I didn't think to try that first - sorry Doug!). The

> registry cleaners do seem to be a bad idea so I have removed System

> Mechanic. Last point, I did try running the "Fix" re-install but it wasn't

> the root cause so the result didn't change. For that matter, the full

> removal and re-install left a lot behind including my preferences and my

> recently opened files list. So much for "Remove Programs" in W7!

>

> Anyway, I'm all good now but would reiterate my thanks for helping me on

> this.

>

> Stuart

>

> On Mon, Nov 12, 2012 at 11:18 AM, Chris Peterson cpeterson@...>wrote:

>

> > **

> >

> >

> > Uninstalling programs to "fix" them is almost always a bad idea. In most

> > cases reinstalling over an existing installation is the right way to do

> > this.

> >

> > However, in this case, there's nothing to suggest that Maxim is damaged

> > at all. It simply sounds like an important registry entry is being

> > removed, so Maxim asks for the registration info when it gets launched.

> > Removing the registry cleaner and then running Maxim and providing the

> > registration data is likely to fix the problem. No reinstall, and

> > certainly no uninstall necessary.

> >

> >

> > Chris

> >

> > *******************************

> > Chris L Peterson

> > Cloudbait Observatory

> > www.cloudbait.com

> >

> > On 11/12/2012 8:33 AM, Ross Salinger wrote:

> > > Takes ten minutes to uninstall and reinstall. Getting rid of the reg

> > cleaner ex post the problem isn't likely to fix it anyway unless you're

> > running it over and over. Check though to save your settings if you're

> > worried about losing them.

> >

> >

> >

>

>

>

> --

> Stuart Heggie

> www.stuartheggie.com

>

>

> [Non-text portions of this message have been removed]

>



----------------------------

#51428 Nov 12, 2012

I should have also remembered that older versions don't handle certain

installation issues properly without manual privilege elevation. This

isn't the first time the matter has come up.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 11:49 AM, Stuart Heggie wrote:

> Chris, first off, thanks for your energy on this - I really appreciate it.

> Doug has given me the most convenient fix which was to run as Administrator

> and now the program seems to remember fine so I'm okay (I'm slightly

> embarrassed that I didn't think to try that first - sorry Doug!). The

> registry cleaners do seem to be a bad idea so I have removed System

> Mechanic. Last point, I did try running the "Fix" re-install but it wasn't

> the root cause so the result didn't change. For that matter, the full

> removal and re-install left a lot behind including my preferences and my

> recently opened files list. So much for "Remove Programs" in W7!

>

> Anyway, I'm all good now but would reiterate my thanks for helping me on

> this.

>

> Stuart



----------------------------

#51430 Nov 12, 2012

I had thIs exact problem and fIxed it in ten minutes.



-----Original Message-----



From: Chris Peterson

Sent: 12 Nov 2012 16:19:44 GMT

To: MaxImDL@yahoogroups.com

Subject: Re: [MaxImDL] Registration keeps vanishing - help?



Uninstalling programs to "fix" them is almost always a bad idea. In most

cases reinstalling over an existing installation is the right way to do

this.



However, in this case, there's nothing to suggest that Maxim is damaged

at all. It simply sounds like an important registry entry is being

removed, so Maxim asks for the registration info when it gets launched.

Removing the registry cleaner and then running Maxim and providing the

registration data is likely to fix the problem. No reinstall, and

certainly no uninstall necessary.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 8:33 AM, Ross Salinger wrote:

> Takes ten minutes to uninstall and reinstall. Getting rid of the reg cleaner ex post the problem isn't likely to fix it anyway unless you're running it over and over. Check though to save your settings if you're worried about losing them.







[Non-text portions of this message have been removed]



----------------------------

#51432 Nov 12, 2012

And i should have remembered it too



-----Original Message-----



From: Chris Peterson

Sent: 12 Nov 2012 21:56:06 GMT

To: MaxImDL@yahoogroups.com

Subject: Re: [MaxImDL] Registration keeps vanishing - help?



I should have also remembered that older versions don't handle certain

installation issues properly without manual privilege elevation. This

isn't the first time the matter has come up.



Chris



*******************************

Chris L Peterson

Cloudbait Observatory

www.cloudbait.com

On 11/12/2012 11:49 AM, Stuart Heggie wrote:

> Chris, first off, thanks for your energy on this - I really appreciate it.

> Doug has given me the most convenient fix which was to run as Administrator

> and now the program seems to remember fine so I'm okay (I'm slightly

> embarrassed that I didn't think to try that first - sorry Doug!). The

> registry cleaners do seem to be a bad idea so I have removed System

> Mechanic. Last point, I did try running the "Fix" re-install but it wasn't

> the root cause so the result didn't change. For that matter, the full

> removal and re-install left a lot behind including my preferences and my

> recently opened files list. So much for "Remove Programs" in W7!

>

> Anyway, I'm all good now but would reiterate my thanks for helping me on

> this.

>

> Stuart







[Non-text portions of this message have been removed]







----------------------------

#51438 Nov 13, 2012

Hi Stuart

apparently you solved it in the meanwhile by running Maxim in Administrator mode. However, there is something weird as I can enter my registration

by the simple user mode.

I agree that reloading an OS is the very last thing one wants to do and it is indeed the most drastical method. But it is also the 100% method.

So it's up to you.

.

Good luck

Adrien





---------------

Von: Stuart Heggie stuart.j.heggie@...>

An: MaxImDL@yahoogroups.com

Gesendet: 15:46 Montag, 12.November 2012

Betreff: Re: [MaxImDL] Registration keeps vanishing - help?



Adrien, thank you for such a fast reply. Are you saying that I need to

reload the OS from scratch to fix this? That seems less "simple" than I was

hoping. Can you confirm that is your meaning? Thanks!



Stuart

On Mon, Nov 12, 2012 at 9:44 AM, Adrien Zingg adrien.zingg@...>wrote:



> **

>

>

> Stuart,

> yes I have. Set up the operating system again on your computer.

> Regards,

> Adrien

>

---------------

> Von: Stuart stuart.j.heggie@...>

> An: MaxImDL@yahoogroups.com

> Gesendet: 15:13 Montag, 12.November 2012

> Betreff: [MaxImDL] Registration keeps vanishing - help?

>

>

>

>

> Hi all. Something really annoying has happened to my Maxim install. I

> "think" it was caused by a program called System Mechanic. It was

> recommended that I have a registry clean-up program to solve a different

> problem but shortly after installing System Mechanic, my Maxim boots up

> every time looking for my registration info and no matter how many times I

> type it in, the next time I start Maxim I have to retype it.

>

> Any simple fixes anyone can suggest vs. deleting the registry clean-up

> program?

>

> I'm running v 5.15 if that matters.

>

> Stuart

>

> [Non-text portions of this message have been removed]

>

>.

>







--

Stuart Heggie

www.stuartheggie.com





[Non-text portions of this message have been removed]







---------------



Yahoo! Groups Links







[Non-text portions of this message have been removed]



----------------------------

#51444 Nov 13, 2012

On 2012-11-13 4:10 AM, Adrien Zingg wrote: > Hi Stuart apparently you solved it in the meanwhile by running Maxim in

> Administrator mode. However, there is something weird as I can enter my

> registration by the simple user mode.



No big mystery here. This depends on various Registry security settings, and

also on which version of MaxIm DL you are running. Newer releases are better at

detecting registry security issues, and request elevation as required.



Doug



--



Doug George

dgeorge@...



Diffraction Limited

Makers of Cyanogen Imaging Products

www.cyanogen.com/



59 Grenfell Crescent, Unit B

Ottawa, Ontario,

Canada, K2G 0G3



Phone: (613) 225-2732

Fax: (613) 225-9688



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